" We need to change how we run banks. We need to change the culture. If we get it right, we can have a huge impact. "
- Ana Patricia Botin

The statement emphasizes the necessity for transformation within banking institutions and their cultural frameworks. Ana Patricia Botín suggests that a fundamental shift in how banks operate can lead to significant positive outcomes, highlighting the importance of reevaluating traditional practices.

At its core, this quote addresses the broader theme of systemic change and innovation within established industries. By calling for a change in culture, Botín underscores the idea that the internal environment of an organization deeply influences its external impact and success. This isn't just about updating policies or procedures but fundamentally altering how business is conducted to foster growth and adaptability. Moreover, it implies that such changes are not solely beneficial to the institution itself but also to the broader community and economy as a whole.

Ana Patricia Botín is the executive chairman of Santander Group, one of the largest banking institutions in Europe and Latin America. With a strong background in finance and extensive experience in leadership roles within major financial corporations, she has been at the forefront of advocating for sustainable and inclusive practices in banking. Her insights reflect her commitment to reinventing traditional banking paradigms to meet modern challenges and opportunities.