" Team members need to learn to leverage one another, and that doesn’t happen over a golf game or on a phone. It happens by getting together and taking the time to know each other. "
- Patrick Lencioni

Team members need to develop a deeper understanding of each other's strengths and capabilities beyond casual interactions such as playing golf or brief phone calls. According to the speaker, fostering genuine collaboration requires intentional efforts to gather together and invest time in learning about one another on a more personal level.

The core message behind this quote emphasizes that effective teamwork is built upon mutual respect and knowledge of individual team members' skills, which cannot be achieved through superficial interactions alone. By investing time in understanding each other’s unique perspectives, experiences, and professional capabilities, teams can better leverage their collective strengths to achieve common goals. This deeper connection fosters a sense of camaraderie and trust that is essential for collaborative success.

Patrick Lencioni, the author of this quote, is an acclaimed expert on organizational health and leadership. As a best-selling author and consultant, he has provided numerous insights into improving teamwork and communication within organizations. His work focuses heavily on addressing issues related to dysfunction and disunity in teams by promoting open dialogue and mutual respect among team members.