" Strategic Work is all about the big questions: Who? What? When? Where? Why? Tactical Work is all about answers: This is the system we use to do each task. This is how we do it, how we measure it, how we monitor it. "
- Michael Gerber

Strategic work revolves around asking fundamental questions such as who will participate, what goals need to be achieved, when actions should take place, where activities will occur, and why these steps are necessary. In contrast, tactical work focuses on providing concrete answers by delineating specific systems for task execution, detailing methodologies for carrying them out, establishing metrics for performance evaluation, and setting up monitoring mechanisms.

The quote highlights the distinction between strategic and tactical thinking within organizational management or personal goal-setting contexts. Strategic planning involves envisioning a broad picture, identifying key objectives, and deciding on core principles to guide decision-making processes. This foundational stage is crucial as it sets the direction for all subsequent actions. On the other hand, tactical work delves into the practical aspects of implementing strategies by defining step-by-step procedures, ensuring accountability through measurement tools, and maintaining oversight via monitoring systems. Both approaches are essential; one provides a clear roadmap, while the other ensures that each leg of the journey is navigated efficiently.

Michael Gerber, the author of this insightful quote, is well-known for his contributions to business management literature, particularly in guiding entrepreneurs on how to build successful small businesses and franchises. His work emphasizes practical steps alongside strategic vision, making him a respected voice in the field of entrepreneurship and organizational development.