" Real-time feedback and coaching promotes learning. When feedback is connected to compensation, feedback is muted, distorted, and given less frequently. "
- Jennifer Hyman

The quote emphasizes that timely feedback and coaching are crucial elements in fostering learning environments. When individuals receive immediate guidance on their performance or actions, they can quickly adjust and improve. However, when feedback becomes linked to compensation, its effectiveness diminishes. People may feel less inclined to provide honest critiques for fear of damaging working relationships or influencing pay decisions unfairly.

The deeper meaning behind this statement highlights the importance of maintaining an open and constructive communication channel in professional settings. When feedback is tied to financial incentives, there's a tendency for individuals to withhold criticism or sugarcoat their comments to avoid potential conflicts or negative repercussions on compensation. This can lead to a less transparent workplace culture where employees hesitate to share candid opinions about performance issues, hindering personal growth and organizational development.

Jennifer Hyman is the co-founder and CEO of Rent the Runway, an innovative company that offers clothing rentals for special occasions. Her expertise in entrepreneurship and leadership makes her insights on feedback and coaching particularly valuable. Through her work and experience, she has observed firsthand how effective communication can drive success within a team or organization.