" Prior to 1980, people used to dictate to a secretary for preparing written documents and that person would then punch keys on a typewriter. I was inspired to invent a medium for doing this work by engaging just one person. "
- Shiva Ayyadurai

In the early days before personal computers became widespread, people would typically dictate their written documents to a secretary who would then manually type them on a typewriter. Shiva Ayyadurai, inspired by this process, saw an opportunity for improvement and aimed to create a medium that allowed one person to perform all these tasks independently.

The quote encapsulates the idea of innovation driven by observation and understanding of existing inefficiencies in daily life processes. By witnessing the collaborative but often cumbersome method of document preparation involving dictation and manual typing, Ayyadurai recognized the potential for technology to streamline such activities. His inspiration led him to develop a system that could replace the traditional typewriter with a more efficient single-person process, laying the groundwork for what would later evolve into modern word processing software.

Shiva Ayyadurai is an American computer scientist and inventor known for his early contributions to email and electronic document management systems. Born in India and educated at MIT, he has had a profound impact on digital communication technologies that continue to influence how people work and communicate today.