The quote emphasizes the importance of maintaining core values or essential elements while allowing external expressions or methods to evolve over time. It suggests that while we should hold onto what truly matters, it’s also crucial to adapt and change our approaches as necessary.
At a deeper level, this statement encourages us to distinguish between enduring principles and changing circumstances. The "substance" refers to the fundamental beliefs, values, and truths that remain constant, forming the foundation of personal or organizational integrity. On the other hand, the "form" pertains to how these core elements are expressed in daily practices, which can and should be modified as we learn more and encounter new challenges. The key is to recognize when a change is superficial and when it addresses something fundamental that needs to evolve.
Dee Hock, often referred to as the father of VISA, is the author of this quote. He has extensive experience in banking and finance, particularly in innovative financial systems and cooperative business models. His work at VISA International involved transforming a collection of banks into a global network that operates on principles of cooperation and innovation, reflecting his belief in preserving core values while adapting to new environments.
