" In all our businesses, we are out to build local capability in four basic aspects – product line, manufacturing and supply chain, the service team, and the financing and investment capability. "
- John L. Flannery

In the business world, building local capability across various aspects is crucial for success. This means developing a strong product line that meets the needs of local consumers, establishing robust manufacturing and supply chain operations to ensure efficient production and distribution, nurturing a knowledgeable service team capable of addressing customer queries and issues, and cultivating a financing and investment capacity to sustain growth and innovation.

The deeper meaning behind this quote lies in the importance of adaptability and localization. By focusing on these four key areas—product line, manufacturing and supply chain, service, and finance—a company can better understand and serve its local market. This approach enables businesses to tailor their offerings and strategies specifically for the unique conditions and demands of each region they operate in. It also underscores the necessity of a comprehensive business strategy that not only drives sales but also builds long-term resilience and competitive advantage within specific markets.

John L. Flannery, the author of this quote, is a seasoned executive with extensive experience in multinational corporations. As Chairman and CEO of General Electric (GE) from 2017 to 2020, he spearheaded initiatives aimed at transforming GE into a more focused, efficient company. His insights reflect his commitment to leveraging local strengths while maintaining global standards, contributing to the broader conversation about effective business leadership and strategy in an interconnected world.