In the world of network operations, there are often challenges that arise when trying to accommodate everyone's needs simultaneously. The quote suggests that it’s acceptable if some individuals face difficulties accessing a service or platform; as long as those who are successfully connected and using the service find it valuable and satisfactory, then overall satisfaction is maintained.
The deeper meaning behind this statement emphasizes prioritizing user experience for those who can access the network or service effectively over worrying about those who cannot. This philosophy highlights that the primary goal should be to ensure that the current users derive significant benefit from what’s available. It reflects a pragmatic approach in management, focusing on optimizing resources and support for active participants rather than being overly concerned with potential obstacles faced by others who might not yet have access.
The quote is attributed to Mike McCue, an accomplished entrepreneur known for his work at Tellme Networks, which was later acquired by Microsoft. As the leader of a large network operation, McCue has firsthand experience dealing with the complexities of managing scalable services and ensuring user satisfaction on a broad scale. His perspective offers valuable insights into strategic decision-making in technology management, balancing the interests and experiences of both current users and those who might be waiting to join or experiencing difficulties accessing the service.
