The quote suggests that when someone joins Boxed, regardless of their position or role within the company, they are required to spend time working at the fulfillment center. This practice ensures that every new employee, from entry-level positions to high-ranking executives like the general counsel and COO, understands firsthand how the business operates in its most fundamental aspects.
This statement encapsulates a broader philosophy about leadership and understanding an organization's core functions. By involving top executives in manual labor tasks, it fosters empathy and practical knowledge among management. This hands-on experience enables leaders to appreciate the challenges faced by employees at different levels and can lead to more informed decision-making that benefits everyone within the company. It also promotes a culture of inclusivity and shared responsibility, where leadership is seen as part of the team rather than separate from it.
Chieh Huang, the founder and CEO of Boxed, is known for his innovative approach to business management and his emphasis on understanding all aspects of how a company operates. His quote reflects this philosophy, encouraging every member of the Boxed team to immerse themselves in various roles within the organization to gain a comprehensive understanding of its operations.
