The quote suggests that even though digital platforms like Google and YouTube have fundamentally transformed how we interact with information and entertainment online, they lack warmth or emotional connection. These platforms are powerful tools for changing our lives, but they do not evoke feelings of intimacy or personal interaction.
At a deeper level, the quote critiques the coldness inherent in technology-driven communication. It highlights that while digital services can provide vast amounts of content and connect people across the globe, they often fail to foster genuine human connection or meaningful emotional experiences. Marshall Herskovitz's observation points out a significant dichotomy between the revolutionary capabilities of internet platforms and their inability to satisfy our need for warmth and emotional engagement.
Marshall Herskovitz is an American writer, director, and producer who has contributed significantly to television and film industries with works such as "Thirtysomething" and "Once and Again." His insights often reflect on the cultural impact of technology and media in contemporary society.