The quote suggests a scenario where autonomous trucks are becoming increasingly common on highways. In this future setting, these vehicles would be equipped with a human monitor who acts as an assistant during challenging driving conditions such as navigating through city centers. This person ensures that deliveries are made safely and efficiently by stepping in when necessary.
This statement delves into the evolving relationship between technology and human labor within the transportation industry. It reflects on how automation is changing traditional roles, where humans transition from being primary drivers to monitors or assistants who oversee autonomous systems. The quote also underscores the importance of human intervention for tasks that current autonomous technologies may still struggle with, such as urban driving environments which are often complex and unpredictable. This shift highlights the need for a hybrid approach that leverages both advanced technology and human expertise to optimize safety and efficiency in logistics.
The author of this quote is Cathy Engelbert, who served as CEO of Deloitte—the world's largest professional services network—from 2015 until her retirement in early 2023. Throughout her career, she has been a prominent figure advocating for technological advancements and innovation within the business community, particularly focusing on how these changes impact leadership roles and workforce dynamics.