Peter Drucker : (4)

" Manners are the lubricating oil of an organization. It is a law of nature that two moving bodies in contact with each other create friction. This is as true for human beings as it is for inanimate objects. " - Peter Drucker

" The productivity of work is not the responsibility of the worker but of the manager. " - Peter Drucker

" We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn. " - Peter Drucker

" The most important thing in communication is hearing what isn’t said. " - Peter Drucker