Patrick Lencioni : (5)

" Clients don’t expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it. " - Patrick Lencioni

" The problem is too often they are boring, and boring in a meeting happens for the same reason as in a book or movie – when there is not enough compelling tension. Meetings should be intense. " - Patrick Lencioni

" Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it stay later, do extra work, and are committed to the organization above the requirements that they have. " - Patrick Lencioni

" Trying to design the perfect plan is the perfect recipe for disappointment. " - Patrick Lencioni

" If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. " - Patrick Lencioni