Margaret Heffernan : (3)

" Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that – every business, employee, product, market is different and keeps changing. " - Margaret Heffernan

" Most people have their best ideas when they take their minds away from problems they’re trying to solve. " - Margaret Heffernan

" Every organization has issues and concerns which are known about by many people who choose to remain silent. " - Margaret Heffernan