Judy Smith : (4) " Most people somehow look at people in the crisis industry as fixers, but some things can’t be fixed by an outside person. " - Judy Smith " Social media, for me, is just a thorn in my side. It’s painful. For us in crisis, it has totally changed the way we do business. It’s a big, big game changer. " - Judy Smith " I think there are some things that just cannot be fixed. " - Judy Smith " The ambition and focus that propel you to success can also be your downfall. " - Judy Smith