Judith Martin : (2)

" Over the last couple of decades, the personalization of the office changed dramatically… there’s an informality people often take for the absence of rules – which it’s not. " - Judith Martin

" Etiquette is all human social behavior. If you’re a hermit on a mountain, you don’t have to worry about etiquette; if somebody comes up the mountain, then you’ve got a problem. It matters because we want to live in reasonably harmonious communities. " - Judith Martin