Eric Shinseki : (2) " An army that fought and won a war decisively finds it even more difficult to undergo change. " - Eric Shinseki " I do engage veterans. I meet with the veterans’ service organizations monthly. It’s a direct, no-holds-barred discussion. I travel to their conventions, where I speak to the veterans membership. I do travel. I’ve been to all 50 states. When I do, I engage veterans locally. So I get direct feedback from those veterans. " - Eric Shinseki